Due to the Corona Virus Emergency, services by appt only.Mar 18, 2020 – Apr 1, 2020
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- Michael CVery friendly small business. We dropped off my wife’s locket that would no longer stay closed. We didn’t even tell them that it was a very special locket, regardless of the retail value, due to the engravings inside (and it being a wedding day gift). It was clear that we didn’t need to explain how significant it was to us- they clearly handled it with care, had it fixed in minutes, and refused to take our money. I even tried to leave a $10 bill on the way out, and they wouldn’t take it- just said ‘Happy Holidays!’ and pushed the money back our way. I believe they understood the significance of the locket, and didn’t want to make someone pay to keep it maintained. We were taken aback by their generosity, empathy, and overall friendliness. We will be back to purchase some jewelry soon.
- Ted FAs a past customer from Bloomfield NJ, after I moved to New Hampshire I called and ordered diamond stud earrings from Sam. I got exactly what I wanted for my wife. They arrived safely at my home and she was very excited and pleased. Thanks Sam!
- Carmen BSuch great service and product. Definitely customer savy.